What was reported near Converse and Kirby?
NOAA’s preliminary September 11, 2026 storm reports record hail of 2.50 inches near 3 SE Converse and 1.50 inches near 3 ENE Kirby. The Converse report mentions vehicle windshield and window damage. These are point reports, not proof that every address in either community was hit. The UTC report times fall on September 12; locally, the events occurred on the evening of September 11.
Start with safety and a damage record
Wait until the storm has passed before checking the vehicle. If broken glass, loose pieces or a blocked view make driving unsafe, leave the car parked and ask a shop about safe transport or an on-site assessment. Avoid pressing on a damaged windshield.
Photograph the entire vehicle, each glass panel and close-ups of chips or cracks. Record where the vehicle was parked and when you discovered the damage. Keep receipts for temporary protection and any emergency work. Do not describe hail damage as a rock strike when reporting the loss.
- Check the windshield, roof glass, side windows, mirrors and rear window.
- Photograph existing damage separately when possible.
- Keep the interior dry without applying pressure to broken glass.
- Ask the insurer what documentation it needs before authorizing non-emergency work.
Repair a chip or replace the windshield?
A technician needs to assess the size, depth, number and location of impacts. Multiple hail strikes, edge damage, spreading cracks or damage affecting the driver’s view can change the recommendation. A photo can start a quote but cannot guarantee repairability.
Tell the shop about cameras near the rearview mirror, rain sensors and a heads-up display. Ask it to follow the manufacturer’s procedure for the exact vehicle and explain any required ADAS calibration before booking.
Check coverage before choosing cash or a claim
Comprehensive auto coverage commonly addresses hail damage; liability-only coverage does not cover damage to your own car from this storm. Check your policy’s deductible and any glass endorsement with the insurer. Ask for the written covered scope before work begins.
Request a quote for the place the vehicle is parked
For Converse 78109, Kirby 78219 or nearby northeast San Antonio, give the actual service ZIP and explain whether you can drive to a shop. Ask whether mobile work is offered at that address, whether a sheltered work area is needed and whether camera calibration requires a second location. A directory listing does not establish mobile availability.
Compare itemized quotes including the glass specification, installation, moldings, cleanup, calibration where required, tax and any travel fee. Confirm the installer’s safe drive-away time; installation completion is not automatic permission to drive.
Common questions after hail damage
Can I wait if the crack is small? Arrange an assessment promptly: its position and depth matter as much as its apparent size. Will the insurer pay for every dent and window? The adjuster must assess the loss and the policy terms. Can I combine glass and body repairs? Ask both repairers how they will coordinate the claim and avoid duplicate charges.
Glass & Auto is a directory and quote platform, not the installer or insurer. Shops confirm service area, appointments and final scope. Reviewed October 18, 2026.
