Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using Glass and Auto's website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
Glass and Auto operates as a connection platform that links customers with professional glass service providers, including:
- Auto glass repair and replacement
- Residential window and door glass services
- Commercial glass installation and repair
- Emergency glass services
We are not a glass service provider ourselves; we connect you with independent, licensed professionals in our vetted network.
3. User Obligations
When using our services, you agree to:
- Provide accurate and truthful information
- Not use our services for any illegal or unauthorized purpose
- Not interfere with or disrupt our services
- Respect intellectual property rights
- Comply with all applicable laws and regulations
4. Service Provider Relationships
Glass and Auto connects you with independent service providers. We:
- Vet providers for licensing and insurance
- Do not employ or directly control service providers
- Are not responsible for the actual service work performed
- Do not guarantee specific results or timelines
Your contractual relationship for services is directly with the service provider, not with Glass and Auto.
5. Quotes and Pricing
Quotes provided through our platform are:
- Estimates based on information you provide
- Subject to change based on actual inspection
- Not guaranteed final prices
- Provided by independent service providers
6. Warranties and Disclaimers
Our Services:
- Our platform is provided "as is" and "as available"
- We do not warrant uninterrupted or error-free service
- We make no warranties about service provider quality beyond our vetting process
Service Provider Work:
Warranties on actual glass work are provided directly by service providers, not by Glass and Auto.
7. Limitation of Liability
To the maximum extent permitted by law:
- Glass and Auto is not liable for service provider work quality, delays, or damages
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the fees paid to us (if any)
8. Disputes with Service Providers
Disputes regarding service quality, pricing, or work performed should be resolved directly with the service provider. We will make reasonable efforts to facilitate communication but are not obligated to mediate disputes.
9. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Glass and Auto or its licensors and is protected by copyright and other intellectual property laws.
10. Termination
We reserve the right to terminate or suspend access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11. Governing Law
These Terms are governed by the laws of the United States. Any disputes arising from these Terms or our services will be resolved in accordance with applicable U.S. law.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of modified Terms.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Information
For questions about these Terms of Service, please contact:
Glass and Auto
Email: info@glassandauto.com
Phone: our emergency line